The only way to fully appreciate the performance of our products is to try them in your own real account.  Many people tell us that they have bought lots of different EAs in the past and been disappointed with most of what they have tried. At esoxpatternforexea.com, we recognise that this may not be the first time you have tried something different. We want to give you the confidence to give Esox-Pattern Forex EA a try, by offering you a 30 day money back guarantee!

We’re confident in the quality of product that we sell and the effort that we put into programming them for you. If a product that you’ve bought on esoxpatternforexea.com makes any loss while using as per guidance and our team of expert Support staff can’t solve the problem for you, we will investigate on base of your trade history of at least 20 days and give you back your money. You must let us know by email first, describe problem as accurate as you can and provide all the details required. We will take further action for you.

Any MT4 account types(standard, cent, micro etc) apart from ECN is acceptable with minimum balance of 2500 ($ or cents).

How will I get refund?

If you paid with a Visa or Mastercard, you will get the money back on your bank account within few business days.

If you paid via PayPal, the time needed to process your refund will vary, depending on the kind of payment you used (PayPal balance, or through your bank account, or your debit or credit card linked to your account). As soon as we issue the refund, you will receive an email from PayPal, which will contain more details about the process.

How do I initiate the refund procedure?

You simply need to contact our Support Team, by using the contact form or sending email us directly, and describing the problem as accurately as possible. We will get back to you within 24 hours.

I still have question about your policy!

In this case, please feel free to write us through contact form on our site or send us an email.